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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tinico Sesay

November 26, 2025

5  out of  5
rating by Tinico Sesay
"Nick is always very kind and knowledgeable. He always answers all my questions and concerns with no problem. Everyone I have interacted with at the John Stein State Farm has always been great! Excellent customer service. They care about the customer."
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Nick W

November 26, 2025

5  out of  5
rating by Nick W
"Farhan was very helpful and informative."
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Alejandro Andino

November 26, 2025

5  out of  5
rating by Alejandro Andino
"Eduardo Zavala me apoyo bastante y me brindo una asesoría excelente respecto a seguros de vida y seguros de automóvil."
We responded:
"¡Gracias, Alejandro! Nos alegra saber que Eduardo te brindó una asesoría excelente sobre seguros de vida. Estamos aquí para ayudarte con cualquier otra consulta que puedas tener. ¡No dudes en contactarnos para futuras necesidades!"
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Farhan Mahmoodi

November 26, 2025

5  out of  5
rating by Farhan Mahmoodi
"Nick Wheeler was very helpful, highly recommend this agency!"
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Katty Ochoa

November 26, 2025

5  out of  5
rating by Katty Ochoa
"Eduardo is always willing to help, He is very knowledgeable and respectful. I highly recommend Eduardo. Best customer service."
We responded:
"Thank you for your feedback, Katty! Eduardo always aims to provide prompt and helpful service. If you have any more questions or need further assistance in the future, feel free to reach out."
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Julio Herrera

November 26, 2025

5  out of  5
rating by Julio Herrera
"Today I spoke with our Insurance Agent Eduardo Zavala. He went over my current coverage and discussed options for saving. Always patient and professional while answering all of my questions. I definitely recommend Eduardo Zavala at the John Stein Insurance Agency for all your insurance needs."
We responded:
"Julio, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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Geliza Herrera

November 26, 2025

5  out of  5
rating by Geliza Herrera
"Great customer service. Eduardo is prompt, knowledgeable, and courteous. We’ve used his assistance for various reasons and he’s always helpful in assisting us however possible. Thanks you!"
We responded:
"Geliza, thank you for sharing your experience with Eduardo! Our office loves being your good neighbor."
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Mirna Ayala

November 26, 2025

5  out of  5
rating by Mirna Ayala
"Eduardo siempre muy amable y profecional lo recomiendo"
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Vilma Cruz

November 26, 2025

5  out of  5
rating by Vilma Cruz
"Eduardo me ayudó mucho con mi seguro Estoy muy contenta por su ayuda que me brindó ☺️"
We responded:
"Thank you for your review, Vilma! I'm happy to know you had a positive experience with our office. We’re here to help with any of your insurance needs!"
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Matthew Hicks

November 24, 2025

5  out of  5
rating by Matthew Hicks
"Great customer service!"
We responded:
"Matthew, thank you for your feedback! I'm happy you experienced great customer service with us. If you ever need anything else, feel free to reach out!"
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Brian Minkove

November 20, 2025

5  out of  5
rating by Brian Minkove
"I have worked with John and his team for many years, and they always make things easy. They are responsive and attentive to everything that my company needs. His team always takes the time to answers questions and offer recommendations when needed. Highly recommend!!"
We responded:
"Thank you, Brian! I'm happy to hear that you find our team responsive and attentive to your needs. We appreciate your recommendation and look forward to continuing to support your company. Let us know if there's anything else we can do for you!"
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Mike Petty

November 19, 2025

5  out of  5
rating by Mike Petty
"Nick Wheeler is great! He answered all of my questions and guided me in the right direction."
We responded:
"Thank you, Mike! I'm happy to hear that Nick was able to assist you effectively and provide the guidance you needed. Our team is dedicated to ensuring a smooth experience for everyone. If you have any more questions or need further assistance, feel free to reach out!"
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Tony Braun

November 19, 2025

5  out of  5
rating by Tony Braun
"Nick Wheeler really helped us out. He's very knowledgeable and got us a great rate. I highly recommend him for all your insurance needs"
We responded:
"Thank you, Tony! I'm glad to hear that Nick was able to assist you effectively and secure a great rate. We appreciate your recommendation and are always here for any insurance needs you may have. Let us know if there's anything else we can do for you!"
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sunny johns

November 19, 2025

4  out of  5
rating by sunny johns
"I have both my vehicle insurance and homeowners insurance with this office. I recently spoke with Kadeer Shaikh, and he explained things to me at length. I appreciate his patience and time. He is an asset to this office. The reason I am giving their office a 4-star review is the price of my insurance."
We responded:
"Thank you, Sunny, for sharing your experience! I'm glad to hear that Kadeer was able to assist you thoroughly and that you found his help valuable. I understand your concerns about pricing, and I appreciate your feedback. If you have any questions or need further assistance, feel free to reach out!"
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Jimmy Ole

November 18, 2025

5  out of  5
rating by Jimmy Ole
"I am writing to express my sincere appreciation for the outstanding customer service I received. The team at State Farm on Route 40 consistently resolves insurance matters efficiently and in a timely manner. Your dedication to prompt service is truly commendable. Thank you for making the insurance process so smooth. I am very grateful for your assistance."
We responded:
"Thank you, Jimmy, for your kind words! I'm happy to hear that our team has been able to assist you efficiently. We’re dedicated to providing prompt service and making the insurance process as smooth as possible. If you ever need anything else, feel free to reach out!"
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Cory Daniel

November 17, 2025

5  out of  5
rating by Cory Daniel
"This Johns Stein State Farm office is truly Like A Good Neighbor!!! And our Super Agent Mrs. Taina Concepcion- Stewart is like a Super Agent. She goes out of her way to make sure her clients are taken care of. Even when she's on Vacation she answers our call. Her Efforts her Reliability and Availability are unmatched. She's no longer my agent She's Family as far as I'm concerned."
We responded:
"Thank you, Cory! I'm so happy to hear about your experience with our office and especially with Taina. Her dedication and commitment to being there for you, even during her vacation, truly reflect our values. We’re grateful to have you as part of our State Farm family. Let us know if there's anything else we can do for you!"
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Jimmy Crockett

November 15, 2025

5  out of  5
rating by Jimmy Crockett
"⭐️⭐️⭐️⭐️⭐️ 5-Star Review for Taina I had an amazing experience working with Taina for my car insurance needs! From start to finish, she was incredibly knowledgeable, patient, and genuinely committed to helping me find the best coverage. She took the time to explain every detail, answered all my questions, and made the entire process fast and stress-free. Thanks to her expertise, I ended up with a policy that gives me great protection at a price that fits my budget. It’s rare to find someone who truly cares about their clients the way Taina does. If you’re looking for exceptional service and someone who goes above and beyond, Taina is the one to trust! Highly recommend!"
We responded:
"Thank you so much, Jimmy! I'm delighted to hear about your positive experience with Taina. Her dedication to providing knowledgeable and patient service truly shines through. We're happy that you found a policy that suits your needs and budget. If you ever need further assistance or have more questions, feel free to reach out. Thanks for choosing us!"
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T R

November 15, 2025

5  out of  5
rating by T R
"I called for rates on my homeowners insurance, and spoke with a wonderful agent Taina. The information she gave me was priceless. She was very detailed, and very knowledgeable. I would highly recommend."
We responded:
"Thank you, T R! I'm happy to hear that Taina provided you with such valuable and detailed information. We appreciate your recommendation and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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meka love

November 14, 2025

5  out of  5
rating by meka love
"I been with John Stein agent for years Kadeer is my go to for everything his customer service is Beyond excellent thank you for everything you do for us"
We responded:
"Thank you, Meka! I'm so happy to hear that Kadeer has been providing you with excellent service over the years. We truly appreciate your loyalty and trust in our office. If there's anything else we can assist you with, just let us know!"
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Syed Muhammad Affan

November 13, 2025

5  out of  5
rating by Syed Muhammad Affan
"I recently got my auto insurance through State Farm, and my agent Farhan was fantastic! He was patient, helpful, and explained everything clearly. The whole process was quick, the cost was reasonable, and he even gave me some valuable suggestions to save more in the long run. Highly recommend him!"
We responded:
"Thank you, Syed Muhammad Affan! I'm happy to hear about your positive experience with Farhan. It's great to know he was patient and helpful throughout the process. We're committed to providing clear and valuable guidance to our customers. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Syed Talha Ali

November 11, 2025

5  out of  5
rating by Syed Talha Ali
"I couldn’t be happier with the service from Farhan. Farhan, gave me an amazing price for both auto and home insurance and made everything super easy to understand. His communication was quick, clear, and friendly throughout the process. Definitely recommend him to anyone looking for great coverage and great service!"
We responded:
"Thank you! I'm glad to hear that Farhan provided you with such excellent service and a great price for your insurance needs. It's wonderful to know that his communication made the process easy and clear for you. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can assist you with!"
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Jamari Jones

November 7, 2025

5  out of  5
rating by Jamari Jones
"Davonte... the man the myth the insurance god!! Great guy, wonderful service. If you are in need, reach out to DAVONTE!!!!"
We responded:
"Jamari, thank you for your fantastic feedback! I'm happy to hear that Davonte provided you with such wonderful service. Our team is dedicated to offering the best support possible. If you ever need anything else, feel free to reach out!"
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Jamari Jones

November 7, 2025

5  out of  5
rating by Jamari Jones
"Amy... the best service I have ever received! Knowledgeable and professional! AMYYYYYYY!!!"
We responded:
"Jamari, thank you for your enthusiastic feedback! I'm delighted to hear that Amy provided you with such exceptional service. We truly appreciate your kind words and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Flavio Quezada

November 7, 2025

5  out of  5
rating by Flavio Quezada
"Ethan is the best! Super responsive, friendly, and always finds me the best deal on my auto and home insurance. It's nice to work with someone I can trust."
We responded:
"Flavio, thank you for your wonderful feedback! I'm happy to hear that Ethan has been responsive and helpful in finding you great deals on your insurance. Our team is dedicated to providing trustworthy service, and it's great to know we're meeting your expectations. Let us know if there's anything else we can assist you with!"
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Reynaldo Raymundo

November 6, 2025

5  out of  5
rating by Reynaldo Raymundo
"Eduardo fue muy rápido en ayudarme..."
We responded:
"Gracias, Reynaldo, por tu comentario positivo. Me alegra saber que Eduardo te ha brindado un servicio amable y profesional. Estamos aquí para ayudarte con cualquier necesidad futura. - John Stein - State Farm Insurance Agent, Baltimore, MD"